Products and solutions

Communications and infrastructure solutions that work, for you

  • Alcatel-Lucent makes everything connect by delivering digital age networking, communications and cloud solutions tailored for its customers’ success. In the Cloud, On-Premises or Hybrid solutions give customers the chance to grow their business into the new digital era providing enterprise collaboration and business continuity even in times of crisis. All done in a flexible and cost effective way.

  • ip-tdm-systems

    IP and TDM communication systems

    OXO Connect is a new generation of robust, connected and converged communication platforms, entirely dedicated to small and medium businesses.

    The OXO Connect platform is a hybrid model that’s ready for the cloud, and is at the heart of our feature-rich SMB offering that includes:

    Scalable collaboration with Rainbow cloud service 
    A complete range of wireline and wireless phones
    A range of desktop applications to increase productivity
    Enhanced off-site mobility to keep users connected anywhere, anytime
    Customer welcome from simple voicemail to integrated call routing and professional greetings
    Single network infrastructure for voice and data services

    The cornerstone of ALE’s SMB offering, OXO Connect (formerly known as OmniPCX Office RCE) is easy to install, use and maintain. It meets all SMB communications needs, from 5 to 300 users.

  • call-recording

    Call Recording

    Monitor, record and evaluate all employee-customer interactions with call recording, screen capture and real-time listening tools.

    For contact centers and enterprises in industries that require legal and regulatory compliance, it’s critical to record your transactions and interactions in order to demonstrate transparency. Alcatel-Lucent OmniPCX RECORD Suite is a web-based tool that does all that and more, enabling you to record, monitor and evaluate employee-customer interactions. This is particularly important in financial services, utilities, healthcare, education, hospitality and public safety organizations.

    By integrating call recording and monitoring directly into your existing telephony infrastructure, the OmniPCX RECORD Suite provides a scalable, modular and affordable toolset. In addition, supervisors can review recorded calls with agents and use the integrated Quality Monitor module to assess agent performance.

  • call-center

    Call Center

    The ideal solution for companies with contact centers that are mainly driven by inbound voice interactions, the Alcatel-Lucent OmniTouch Contact Center (CC) addresses installations of all types and sizes, from small to large capacities.

    OmniTouch CC Standard Edition offers an embedded call distribution solution with Alcatel-Lucent OmniPCX Enterprise for lower TCO and ultimate reliability. Advanced supervision and agent desktop capabilities can be delivered from additional virtual machines.

  • networking


    Fixed-configuration GigE stackable LAN switches that are easy to manage and designed for your business.

    Create the high-performance network you need for your business. The Alcatel-Lucent OmniSwitch portfolio excels at delivering bandwidth-intensive applications while consuming very little power. Its network capabilities include advanced security, quality of service, high-speed uplinks, stacking, multi-gigabit ports and Layer-3 support – delivering customers next generation of enterprise switching networks at an affordable price. And like all Alcatel-Lucent enterprise switches, they’re simple to deploy, configure and manage.

    Featuring the latest technology innovations, the OmniSwitch family of switches also helps you protect your investment into the future thanks to a range of flexible upgrade options.



Responding to the needs of your organization: your people, processes and customers.

  • Scalability

    Offers excellent flexibility with easy deployment, operation and maintenance. Extend your business communications as you grow, with additional users and new cloud-based, collaboration services.

  • Protect your investment

    Deliver high-quality real-time voice, data, and video applications, all through the same infrastructure. Utilize high interface density and large L2/L3 switching capacity for greater capacity with a lower investment.

  • Reliability

    ALE technology that is tested and validated from phone-to-cloud. Stay online and operational with power supply redundancy, hot-swappable components, in-service software upgrades and virtual chassis technology.

  • Collaborate easily and effectively

    Easily join collaboration groups (Bubbles) and seamlessly call, message, share files, or host audio/video conferences. Deploy on top of your existing Alcatel-Lucent PBX or utilize the Cloud with no additional hardware required.

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The industry sectors served include

  • education


    ALE helps educators connect, delivering the technology that enables secure, reliable collaboration between your faculty and students.

  • healthcare


    ALE’s healthcare solutions connect patients, staff, devices, processes and facilities, so everyone communicates efficiently and securely.

  • transport


    ALE helps you connect transport systems with technology that works; for your people, your passengers, and your services.

  • government


    Enable government continuity with efficient, secure and remote communications. Keep public services available when they are most needed.

  • hotel


    ALE helps you connect with your guests by delivering technology that drives immersive, real-time engagement.


About Alcatel-Lucent

Alcatel-Lucent Enterprise is a global communication equipment vendor founded in 1919.  Over the course of 100+ years, from the very first telephone, to the birth of networks and cloud technologies, ALE has always been a central part of the communication world. From discovering and inventing new ways to communicate, to improving existing communication channels, ALE’s focus has always been in connecting people. By offering a broad and diverse portfolio of communication, networking and collaboration products and services, ALE has helped over 830.000 customers worldwide to stay connected and grow their businesses in a rapidly changing world.

With a worldwide network of more than 2,900 partners, ALE is committed to providing tailored offers to accommodate requirements for every market and industry, plus best-in-class consulting, services and support as well.


Years experience


Corporate clients


Worldwide partners


Qualified specialists

For more information about Alcatel-Lucent’s offering, download the products brochure

IP&TDM communication systems

Enterprise communication

Collaboration services

Switches & networking